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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Judy Colucci

Judy Colucci

October 11, 2024

5  out of  5
rating by Judy Colucci
"Lorraine is always there for me ! Any questions I have she’s happy to answer. I truly appreciate her professionalism and courtesy- Thank you Lorraine!"
We responded:
"Hi Judy, thank you so much for your wonderful review! We're glad that Lorraine has always been there for you. We appreciate your kind words and look forward to continuing to meet your needs. Thank you for choosing us! - Nereyda "
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Juan Gonzalez

September 4, 2024

5  out of  5
rating by Juan Gonzalez
"Lorane is such a great person! She helped me with everything I need when I needed it! I would really recommend it to anyone who is looking to get insurance coverage to contact them!"
We responded:
"Hi Juan, thank you for your kind words! I'm so happy that Loraine provided you with such excellent service. Your recommendation means a lot to us, and we're always here to help with any insurance needs. If you have any more questions or need further assistance, please feel free to reach out. Thanks again for your support and for sharing your experience! - Nereyda "
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Brandon Jackson

July 29, 2024

5  out of  5
rating by Brandon Jackson
"Nothing but helpful. Thank you so much for your help!"
We responded:
"Thank you for sharing your feedback, Brandon! Our team is proud of the work we do and being helpful to customers like you. We're here for support when you need us. Stop by the office or call and we're always happy to help! - Nereyda"
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Hugo Vázquez

May 7, 2024

5  out of  5
rating by Hugo Vázquez
"Lorena Díaz muy amable con nosotros, muy buena comunicación muchas gracias"
We responded:
"¡Gracias por tus comentarios, Hugo! Nos alegra saber que Lorena te brindó un excelente servicio y comunicación. También nos aseguraremos de compartir tu aprecio con ella. ¡Si necesitas ayuda en el futuro, no dudes en comunicarte! - Nereyda"
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k kle

April 30, 2024

5  out of  5
rating by k kle
"I have been with this office for over 10 years, & I will never leave because of my agent Lorraine Taibbi! She is extremely knowledgeable, experienced, and actually cares about her customers policies."
We responded:
"Katherine, thank you for being a valued customer for over a decade! We're delighted to hear that Lorraine has consistently provided you with excellent service and care. We appreciate your trust and look forward to serving you for many more years to come! - Nereyda "
Profile photo of Jonathan Gurrieri

Jonathan Gurrieri

April 30, 2024

5  out of  5
rating by Jonathan Gurrieri
"I have been with State Farm for YEARS, mainly because of the service I get from Lorraine. She goes above & beyond for her customers and has been so helpful in every aspect of my life, I trust her with everything!!!!"
We responded:
"Hi Jonathan, we are so grateful for your loyalty and kind words! Lorraine is an exceptional member of our team, and we're thrilled to hear about the positive impact she's had on your experience. Thank you for trusting us with your insurance needs! - Nereyda"
Profile photo of Angela Caragliano

Angela Caragliano

April 10, 2024

5  out of  5
rating by Angela Caragliano
"I have been using State Farm with agent Lorraine Taibbi for a few years now. Saved a lot of money on two cars and apartment insurance. She is extremely helpful with the advice she offers."
We responded:
"Hi Angela, Thank you for your 5-srat feedback! Lorraine is an essential member of our team and we love hearing the great feedback about the service she provides. We also love to hear that you saved money on your Auto and Renters insurance. If you ever have any questions or need further assistance, please don't hesitate to reach out to Lorraine or the team. Thank you for being a valued State Farm customer! - Nereyda "
Profile photo of Barry Simpson

Barry Simpson

April 8, 2024

5  out of  5
rating by Barry Simpson
"I should have written this years ago. However as time went on the excellent service and attention that Lorraine has given me is out of this world. If you could add moe stars, I would rate her a 10 plus. She always has time for all my concerns, and doesn't rush me off the phone. I am a pretty eccentric client, and I would and always recommend her to any and everyone I know lioking for insurance. Like the saying goes like a good neighbor, Lorraine is always there. I approve this message."
We responded:
"Barry, thank you so much for taking the time to share your experience with Lorraine. We're truly touched by your kind words and your loyalty over the years. It's wonderful to hear that Lorraine's service has exceeded your expectations and that she has always made time for your concerns without rushing you. We strive to provide personalized and attentive service to all of our customers, and we're glad to hear that this has been your experience. We're grateful for your recommendation and for your trust in us for your insurance needs. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for being a valued customer, and we look forward to continuing to serve you in the future! - Nereyda "
Profile photo of Vincent Fea

Vincent Fea

March 29, 2024

5  out of  5
rating by Vincent Fea
"I have had a long relationship with Nereyda and her team at State Farm. I have had many questions about my policies, how they work and the pricing. Despite my numerous and perhaps repetitive questions, they have always been very helpful, understanding, and responsive. When I have inquired about discounts or savings available for my policies, they have taken the time to go over what was available, the potential savings and the better options. The team has done a great job in assisting me over the years. I don't think I would be able to find better service or cheaper insurance somewhere else. I highly recommend Nereyda and her team."
We responded:
"Hi Vincent, thank you so much for your kind words and for entrusting us with your insurance over the years. We're thrilled to hear that you've had a positive experience with our team and that we've been able to provide you with helpful and responsive service. We understand that insurance can be complex, and we're always here to answer any questions you may have, no matter how many times they come up. It's our priority to ensure that you understand your policies fully and that you're getting the right coverage at the best price possible. We're grateful for your recommendation and for the opportunity to continue serving you. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing Nereyda Perez State Farm! - Nereyda "
Profile photo of Anthony Gaudiuso

Anthony Gaudiuso

March 26, 2024

5  out of  5
rating by Anthony Gaudiuso
"Lorraine Taibbi has been my State Farm agent for over 20 years, she has always provided the best service for my business needs. She is a wonderful person and I am grateful for all her help."
We responded:
"Hi Anthony, thank you for the kind words about Lorraine! We're lucky to have her on the team. We're always here to help. Give us a call or stop by the office any time you need assistance! - Nereyda "
Profile photo of Rick Cannova

Rick Cannova

March 9, 2024

5  out of  5
rating by Rick Cannova
"I have been dealing with Lorraine for many years and she has been outstanding, providing me with excellent service every time I have spoken to her. She truly understands the importance of providing excellent customer service and I believe she is a tremendous asset to your agency."
We responded:
"Hi Rick, thank you for your loyalty and for your kind words about Lorraine. We're so grateful to have her on our team, and we're thrilled to hear that she has consistently provided you with excellent service. Your satisfaction is our priority, and we look forward to continuing to provide you with the best service possible in the future! - Nereyda "
Profile photo of Fran Callaghan

Fran Callaghan

March 4, 2024

5  out of  5
rating by Fran Callaghan
"State farm reps are the best they have tons of patience n are so informative great understanding helpful of people like me i am very old school. Whenever I call I'm never put on hold. They have great bedside manors. I always go to the office on Richmond road n I always feel at home.Thank you thank you for their amazing service to ho above n beyond to help me."
We responded:
"Hi Fran, thank you so much for your kind words and for choosing State Farm! We're delighted to hear that you've had such positive experiences with our Staten Island team. Providing excellent service and making you feel at home is always our goal. We appreciate your loyalty and look forward to continuing to serve you in the future! - Nereyda "
Profile photo of Dina DArata

Dina DArata

March 1, 2024

5  out of  5
rating by Dina DArata
"Lorraine is a pleasure to speak with. She is a wonderful agent"
We responded:
"Dina, thank you for your kind words! I'm glad Lorraine assisted you and provided you with a wonderful experience! - Nereyda "
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Jon Walters

February 8, 2024

5  out of  5
rating by Jon Walters
"I recently had a great experience with Lorraine, Anna and Onix. Anna helped me transition by home insurance from one property to another and Lorraine and Onix assisted with getting my auto insurance transferred to my new state of residence. All 3 were very courteous, responsive and knowledgeable and made it easy to switch my insurance to my new state."
We responded:
"Hi Jon, thank you for your kind words! I'm glad you had a great experience transitioning your Home and Auto insurance with Lorraine, Anna and Onix. We're here to help no matter what! - Nereyda "
Profile photo of Ubaldo Colangelo

Ubaldo Colangelo

February 8, 2024

5  out of  5
rating by Ubaldo Colangelo
"You guys are the greatest. Lorraine, Alex, and Onix were very professional and I was very satisfied. They helped me pay my bill and explain coverage well. Everytime I work with one them they are always a great help!"
We responded:
"Thank you for your kind words, Ubaldo! We're delighted to hear that Lorraine, Alex, and Onix provided you with professional service and that you were satisfied with your experience. We're always here to help with your insurance needs, and we look forward to continuing to provide you with excellent service in the future! - Nereyda "
Profile photo of Dominick DiGiorgio

Dominick DiGiorgio

February 3, 2024

5  out of  5
rating by Dominick DiGiorgio
"The service at this State Farm office is excellent. Lorraine Taibbi answers all our questions and always answers calls right away. We couldn’t ask for more. Margie & Dominick DiGiorgio"
We responded:
"Thank you for your feedback, Dominick & Margie! I'm glad Lorraine could assist you and provide you with professional service. We strive for that every day at both of our offices. Reach out any time! - Nereyda "
Profile photo of Nancy Casey

Nancy Casey

February 2, 2024

5  out of  5
rating by Nancy Casey
"I worked with Lorraine Taibbi and she was very personable and helpful. I had a very nice experience obtaining insurance through this office."
We responded:
"Hi Nancy, thank you for your kind words! I'm glad Lorraine helped you with your insurance and provided you with a good experience. We're here any time you need help! - Nereyda "
Profile photo of Sadia A.

Sadia A.

February 1, 2024

5  out of  5
rating by Sadia A.
"We have been a long time client at this State Farm office. With all of the changes at this particular office, Lorraine Taibbi is the reason we remained loyal customers. She makes us feel appreciated as customers and is always available. Whether it's a phone call, an email or even a text message she is there for your insurance needs."
We responded:
"Sadia, thank you for your loyalty! I'm glad Lorraine and the team could be of assistance and make you feel appreciated as a customer, that is especially important to us. We're here any time you need help! - Nereyda "
Profile photo of Erin Moss

Erin Moss

January 19, 2024

5  out of  5
rating by Erin Moss
"Love this Team!! Agent Lorraine Taibbi is AWESOME!!! She takes care of my account as if it was her own. Recommend Team Perez!"
We responded:
"Hi Erin, thank you for your recommendation and for trusting Lorraine and our team with your insurance. We always strive to provide the best service possible. We're always here for you! - Nereyda "
Profile photo of Kristen McNeil

Kristen McNeil

January 8, 2024

5  out of  5
rating by Kristen McNeil
"I had a great experience with Lorraine at State Farm. She was very kind and knowledgeable. She was able to answer all my questions with confidence and I felt instantly reassured after the conversation. She made me feel comfortable and confident in my decision to use State Farm, I highly recommend the staff at their location!"
We responded:
"Thank you for your kind words, Kristen! I'm glad Lorraine could assist you with your insurance needs and provide you with the right information. Your recommendation means a lot. Welcome to our State Farm office! - Nereyda"
Profile photo of Mike Pinto

Mike Pinto

January 6, 2024

5  out of  5
rating by Mike Pinto
"I have been a client of State Farm for many years . My agent Lorraine is very knowledgeable, helpful and caring. I would strongly recommend her and the Nereyda Perez agency to anyone in need of insurance. Sincerely, Mike P."
We responded:
"Hi Mike, thank you for your loyalty and recommendation! It's been a pleasure serving you. Lorraine and our Staten Island team are always here to help with your insurance needs! - Nereyda"
Profile photo of David Michael

David Michael

January 2, 2024

5  out of  5
rating by David Michael
"Lorraine Taibbi, Has answered all my insurance questions that I've asked and if she didn't know she ALWAYS got back to me with the right information."
We responded:
"Thank you for the 5-star review, David! We're lucky to have Lorraine on our Staten Island team. I'm glad you had a pleasant experience with her. Reach out any time! - Nereyda"