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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of A P

A P

June 18, 2025

5  out of  5
rating by A P
"Luis was very helpful and informative. Answered all of our questions, provided suggestions where necessary and gave us all the information necessary."
We responded:
"Thank you so much for your review! We're glad to hear that Luis was helpful, informative, and thorough in answering your questions. We appreciate your trust and are always here to support you! - Nereyda"
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Phil Anthony

June 17, 2025

5  out of  5
rating by Phil Anthony
"I have been a State Farm customer for many years. Lorraine has also been there for my family. She is on top of everything she does. Companies need more employees like Lorraine."
We responded:
"Hi Phil, thank you for sharing! We’re so grateful for your many years with State Farm and truly appreciate your kind words about Lorraine. She’s a vital part of our team, and it’s wonderful to hear how much her support has meant to you and your family. We’ll be sure to share your kind words with her! - Nereyda "
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Alejandro Quintana

June 17, 2025

4  out of  5
rating by Alejandro Quintana
"Always very helpful and informative"
We responded:
"Thank you for your review, Alejandro! We’re glad to hear you found our team helpful and informative. We're here whenever you need us and always working to make your experience even better! - Nereyda "
Profile photo of Douglas Fields

Douglas Fields

June 16, 2025

4  out of  5
rating by Douglas Fields
"Luis and his sales colleagues at this State Farm branch are very responsive and take care of things (for that, 5 stars). Make sure you double-check the deductible and insured amounts though. Claims, (just one so far) on the other hand, have been challenging and slow (for that, State Farm and not this branch specifically, 3 stars, they are taking care of things, just not fast). When I received a check, it was not deposit-able, because it named me and both my primary mortgage and HELOC on the check. My bank refused to deposit it (which is neither of the mortgage banks) unless it was made out only to me. The claims adjuster at State Farm said they would look into getting me a check that I could deposit. Sigh."
We responded:
"Thank you for your thoughtful feedback, Douglas. We're glad to hear that Luis and the team provided responsive service, and we appreciate you pointing out areas of improvement. We're sorry for the frustration with your claim and check issue—it’s not the smooth experience you should expect. We’ll be sure to pass this along to help prevent similar issues in the future, and we’re here if you need any further assistance. - Nereyda "
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Kai Chuk

June 3, 2025

5  out of  5
rating by Kai Chuk
"Luis was very helpful in getting homeowner's insurance!"
We responded:
"Thanks for sharing, Kai! We're glad Luis was able to assist you with your homeowner's insurance—his dedication to helping customers really shines. Let us know if you need anything else, we're here to help! - Nereyda"
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Nadine Rando

May 27, 2025

5  out of  5
rating by Nadine Rando
"I can't say enough on how much Lorraine has helped me over the years. I appreciate her help so much. It truly gives me peace of mind knowing I can call with any question and she is always there to help me. Thank you!"
We responded:
"Thank you so much, Nadine! We're incredibly grateful for your kind words about Lorraine. Knowing she’s been a constant source of support and peace of mind over the years means so much to us. We'll be sure to share your appreciation with her! - Nereyda "
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Bryan Fernandez

May 20, 2025

5  out of  5
rating by Bryan Fernandez
"Nereyda’s team is the best!! Shout out to Olga for the best customer service. Overall the team is super friendly, welcoming and their office comfortable and convenient. I can’t recommend them enough"
We responded:
"Thank you so much for sharing, Bryan! We're glad to hear how much you enjoyed your experience with the team. Huge shoutout to Olga for delivering top-tier customer service—she’ll be so happy to hear this! We’re grateful for your recommendation and always here whenever you need us. - Nereyda "
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Michael Gaggi

May 14, 2025

5  out of  5
rating by Michael Gaggi
"Had a great experience and it was a pleasure working with Lorraine, Would recommend anyone to go here."
We responded:
"Thank you, Michael! We're so glad to hear you had a great experience with Lorraine. She’s always happy to help—thanks for the recommendation! - Nereyda "
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Ann Marie Misiti

May 8, 2025

5  out of  5
rating by Ann Marie Misiti
"Thank you so much Lorraine for your amazing service! Highly recommend this agency!"
We responded:
"Thank you so much for the review, Ann Marie! We're happy that Lorraine provided you with amazing service—your recommendation means a lot to us! - Nereyda "
Profile photo of Mildred Daniels

Mildred Daniels

May 7, 2025

5  out of  5
rating by Mildred Daniels
"Office has best service! Stevie helped with my claim and made the process so easy. Definitely recommend this place for insurance."
We responded:
"Thank you so much, Mildred! We're happy to hear Stevie made your claims process smooth and stress-free. We appreciate the recommendation! - Nereyda "
Profile photo of Philip Benigno

Philip Benigno

May 6, 2025

5  out of  5
rating by Philip Benigno
"I don't typically write reviews but felt compelled to do so for my go to person at Nereyda Perez's State Farm office. I have been working with Lorraine Taibbi for many years now. My circumstances are never easy with many different policies in force. Lorraine is so knowledgeable and accessible, she always takes care of what needs to be done. Thanks Lorraine!"
We responded:
"Thank you so much for taking the time to share your experience, Philip! We truly appreciate your loyalty and are go glad to hear how much you value working with Lorraine. She’s incredibly knowledgeable and dedicated, and we're lucky to have her on the team. We'll make sure she sees your kind words—thank you again! - Nereyda "
Profile photo of Marcos Escobedo

Marcos Escobedo

May 2, 2025

5  out of  5
rating by Marcos Escobedo
"Lorraine helped me with my insurance. She is the best you can find! Everyone at the office is so nice. Happy with the service here."
We responded:
"Thank you, Marcos! We're so glad Lorraine made your experience a great one—she is truly great! We're happy to have you with us and appreciate your kind words about our team. - Nereyda "
Profile photo of Loucas Tserkezis

Loucas Tserkezis

May 2, 2025

5  out of  5
rating by Loucas Tserkezis
"I love this office i have been here for over 20 years with my house. They helped me save money on my car insurance when i combined it with my home. Lorraine, Stevie, and everyone at this office is so kind and helpful. Best customer service here!"
We responded:
"Thank you, Loucas! We’re honored to have had your trust and business for over 20 years for your car and home. It’s wonderful to hear that Lorraine, Stevie, and the whole team continue to deliver the kind, helpful service you deserve—and help you save along the way! - Nereyda "
Profile photo of Rosalie DePergola

Rosalie DePergola

May 2, 2025

5  out of  5
rating by Rosalie DePergola
"Lorraine and Stevie are wonderful! They were very helpful in assisting me with my auto insurance. Highly recommend this office!"
We responded:
"Thank you, Rosalie! We’re so glad Lorraine and Stevie provided such wonderful support with your auto insurance. We truly appreciate your recommendation! - Nereyda "
Profile photo of Julie Mamawal

Julie Mamawal

April 22, 2025

5  out of  5
rating by Julie Mamawal
"Wonderful service! The new office looks very nice. Stevie helped me set up my drive safe and save. She was very helpful. Lorraine is also very nice, everyone here is the best!"
We responded:
"Thank you for your review, Julie! We’re so happy you loved the new office and received such wonderful service from Stevie and Lorraine. We think they’re the best too! - Nereyda "
Profile photo of Rick Cannova

Rick Cannova

March 24, 2025

5  out of  5
rating by Rick Cannova
"I have been dealing with Lorraine for many years and she has been outstanding, providing me with excellent service. Lorraine went out of her way to provide me with information I requested. When dealing with Lorraine, she makes you feel like family, always asking how my daughters are doing. She truly understands the importance of providing excellent customer service and she is a tremendous asset to your agency."
We responded:
"Hi Rick, thank you for your loyalty and for your kind words about Lorraine. We're so grateful to have her on our team, and we're thrilled to hear that she has consistently provided you with excellent service. Your satisfaction is our priority, and we look forward to continuing to provide you with the best service possible in the future! - Nereyda "
Profile photo of Vincent Esposito

Vincent Esposito

January 29, 2025

5  out of  5
rating by Vincent Esposito
"Lorraine was an instrumental assistant in the workout of the estate of my parents and the lawyer she took charge and worked out the details flawlessly getting the paperwork set up and transitioning my brother Andrew to merge back over from the New Dorp branch which was a nightmare from day one Needless to say, Lorraine played an instrumental part in getting things set right ✅️ please see that she is accommodated for her hard work 👏👌🙌"
We responded:
"Thank you Vincent for your amazing feedback. Lorraine is a true gem and i am very happy to heard she was helpful. Feel free to reach out anytime.-Nereyda"
Profile photo of M. F.

M. F.

December 20, 2024

5  out of  5
rating by M. F.
"LORRAINE IS THE BEST THERE!"
We responded:
"Thank you for your amazing feedback! We couldn’t agree more—Lorraine is amazing! She’s dedicated to providing outstanding service, and we’re lucky to have her on our team. - Nereyda"
Profile photo of Cesar Riera

Cesar Riera

December 19, 2024

5  out of  5
rating by Cesar Riera
"Muy buena atención"
We responded:
"¡Hola César! Gracias por tus amables palabras. Nos alegra saber que recibiste una atención y un servicio excelentes. ¡Déjanos saber si hay algo más en lo que podamos ayudarte! Siempre estamos aquí para ayudarte. - Nereyda"
Profile photo of Dawn Clarity

Dawn Clarity

December 9, 2024

5  out of  5
rating by Dawn Clarity
"Lorraine is the best, she calmed my nerves after I was quotes I high premium, she found discounts that brought my insurance down. I was with Geico for 30 years and last year my insurance went up $300 and i had no accidents, suspensions or violations. I recommended you guys to all my friends. Thank you Lorraine and State Farm. :)"
We responded:
"Hi Dawn, thank you so much for your kind words! We're happy Lorraine was able to help ease your nerves and find discounts to make your switch worthwhile. Welcome to our State Farm family, and we truly appreciate your recommendation! - Nereyda "
Profile photo of Jorge Caicedo

Jorge Caicedo

November 1, 2024

5  out of  5
rating by Jorge Caicedo
"Amazing Service . Great deal on both my car and house insurance. Alexandra Agostino is such a reliable agent."
We responded:
"Jorge, thank you for sharing your experience with Alexandra! I'm glad she provided you with such excellent service and great deals for your car & home insurance. We're always here to help! - Nereyda "
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Judy Colucci

October 11, 2024

5  out of  5
rating by Judy Colucci
"Lorraine is always there for me ! Any questions I have she’s happy to answer. I truly appreciate her professionalism and courtesy- Thank you Lorraine!"
We responded:
"Hi Judy, thank you so much for your wonderful review! We're glad that Lorraine has always been there for you. We appreciate your kind words and look forward to continuing to meet your needs. Thank you for choosing us! - Nereyda "
Profile photo of Juan Gonzalez

Juan Gonzalez

September 4, 2024

5  out of  5
rating by Juan Gonzalez
"Lorane is such a great person! She helped me with everything I need when I needed it! I would really recommend it to anyone who is looking to get insurance coverage to contact them!"
We responded:
"Hi Juan, thank you for your kind words! I'm so happy that Loraine provided you with such excellent service. Your recommendation means a lot to us, and we're always here to help with any insurance needs. If you have any more questions or need further assistance, please feel free to reach out. Thanks again for your support and for sharing your experience! - Nereyda "
Profile photo of Brandon Jackson

Brandon Jackson

July 29, 2024

5  out of  5
rating by Brandon Jackson
"Nothing but helpful. Thank you so much for your help!"
We responded:
"Thank you for sharing your feedback, Brandon! Our team is proud of the work we do and being helpful to customers like you. We're here for support when you need us. Stop by the office or call and we're always happy to help! - Nereyda"
Profile photo of Hugo Vázquez

Hugo Vázquez

May 7, 2024

5  out of  5
rating by Hugo Vázquez
"Lorena Díaz muy amable con nosotros, muy buena comunicación muchas gracias"
We responded:
"¡Gracias por tus comentarios, Hugo! Nos alegra saber que Lorena te brindó un excelente servicio y comunicación. También nos aseguraremos de compartir tu aprecio con ella. ¡Si necesitas ayuda en el futuro, no dudes en comunicarte! - Nereyda"