State Farm® Insurance Agent Nereyda Perez

"Esta oficina de State Farm me indicó cancelar mi póliza de seguro de vivienda porque se emitiría una nueva cobertura. Minutos después, me informaron que la póliza no fue aprobada, dejando mi casa sin seguro.
Mi póliza anterior estaba pagada hasta septiembre de 2026 y tengo más de 20 años sin reclamaciones. En lugar de resolver la situación, ofrecieron menor cobertura a un costo más alto y no han proporcionado documentación por escrito ni respuestas oportunas.
La falta de responsabilidad y comunicación me ha causado un estrés extremo y puso mi hogar en riesgo. Ningún propietario debería quedar sin respuestas en una situación tan seria."

"I am extremely disappointed with the handling of my mother’s insurance situation by this State Farm office.
After more than over 20 years of homeowners insurance with no claims, she was contacted and offered savings if she moved my homeowners policy. After completing all required questions, she was advised to cancel her existing policy because coverage with State Farm was being issued. Shortly after the cancellation was processed, she was informed that the new policy was not approved, leaving her home uninsured.
Her prior policy had been paid in advance and was active through September 2026. Since then, she has struggled to obtain clear answers or meaningful assistance to resolve the situation.
The lack of accountability and follow-through has caused significant stress and placed my mother’s home at risk. No homeowner should be instructed to cancel an active policy before new coverage is fully approved and bound. I hope this review prompts immediate improvements in the company’s processing of advising clients."

"Muchas gracias Angie la ayuda y la atención que recibimos fue sin ningún la mejor gracias por todo definitivamente recomendaré este servicio"

"Never has the answers to anything! Been with this agency for over 5 years. I’ve gotten help from other State Farm agencies more than this place. I love State Farm and would hate ti transfer to a different company."

"I found everyone very helpful and personable. Insurance is stressful, sofronio and lorraine made it easy and no stress."

"Lorraine was extremely helpful!"

"Working with Nikoloz was a great experience! He made getting insurance fast and easy, and explained everything clearly. I really appreciated how responsive and honest he was throughout the process. Definitely recommend Nick if you want someone you can trust!"

"Nikoloz was incredibly professional and patient with all my questions. He took the time to explain every detail and found me the best policy for my needs. You can tell he’s passionate about helping people. If you need insurance, Nick is the person to call!"

"I can’t say enough good things about Nikoloz Otarashvili! He helped me bundle my auto and renters insurance and saved me a lot. Very knowledgeable, friendly, and responsive. It’s rare to find someone who genuinely cares about clients like Nick does."

"I had some questions about my auto ins. and called the. I spoke with Representative Lorraine Taibbi and she was very helpful and answered all my questions. I have been with this State Farm office for about 2 to 3 years and have been quite satisfied.
Thank you Lorraine and others for your help
Al"

"Worse broker of this planet and insurance company to do business with. Don’t believe me try it and u will know it for yourself thank you"

"Great place, the staff is friendly and knowledgable about what they are offering, and I didn't have a hard time getting help with my problems."

"A great team they have honestly would recommend"

"Excellent customer service. I've never had problems resolved faster."

"Spoken with a really good representative about about renters insurance and they gave me a great deal for my townhouse. I appreciate the transparency and the information that they gave me. When i get a car, I'm going to them first."

"Excellent service! The team is professional, responsive, and truly cares about their clients. They sat with me and went through every question thoroughly. Highly recommend!"

"If you haven’t reached out to the State Farm office I suggest that you do LORRAINE has been my agent for many years. She also does a fabulous job. She never makes me wait. Returns calls immediately and has always gotten the job done for me. Even the time is when I’ve made a mistake and she’s had to bail me out The office is a pleasure all of the girls in there are I recently switched our commercial over to them and have had to deal with Olga. She just helped me with the project I had from my job and she was able to recommend someone and worked with them getting us insurance in literally less than 24 hours where has other agents have taken weeks . If you’re looking to switch companies, I highly suggest that you reach out to Loraine and Olga over at State Farm."

"Great service"

"To Nereyda Perez and her team — this has been by far the worst service I have ever paid for, and unfortunately, I’ve been stuck dealing with it for several years. The experience with your office has been nothing but frustrating, filled with dishonesty, hidden price increases, and constant runaround. The level of unprofessionalism and lack of integrity is staggering. Frankly, you should be ashamed of the way you and your employees represent yourselves, and it’s unacceptable that you carry the State Farm brand while treating clients this way. If anyone wants to hear my full experience, feel free to message me."

"It was very easy to set up and the gentleman (Luis Rivera) was a great help thank you so much for helping me get renters insurance at an affordable price. They are very professional, courteous, and helpful They also make it very easy to understand your policy. I recommend it for renters insurance."

"Lorraine Taibbi came highly recommended and I certainly agree. Lorraine was helpful in assisting me with me all my homeowner policy needs."

"Thank so much Luis for helping me get my car insured!"

"It goes without saying that we all have problems... I can not be more impressed with the kindness sensitivity of an Entire Staff then that of the crew at Nereyda Perez State Farm . Whether it's on the phone or in person, professionalism and integrity are well covered here. I have been a client over the past 8 years. Throughout the ebbs and flows ,The Team has been there for me. I must especially mention ..Lorraine, Alex, and Olga. I can't explain enough how they all ..have gone above and beyond for me and my family. I highly recommend this office. From the bottom of my heart. Thank you"

"I have been a State Farm customer for many years. Lorraine has also been there for my family. She is on top of everything she does. Companies need more employees like Lorraine."

"Always very helpful and informative"