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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lika Sabiashvili

Lika Sabiashvili

October 8, 2025

5  out of  5
rating by Lika Sabiashvili
"I can’t say enough good things about Nikoloz Otarashvili! He helped me bundle my auto and renters insurance and saved me a lot. Very knowledgeable, friendly, and responsive. It’s rare to find someone who genuinely cares about clients like Nick does."
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Al Ebner

September 30, 2025

5  out of  5
rating by Al Ebner
"I had some questions about my auto ins. and called the. I spoke with Representative Lorraine Taibbi and she was very helpful and answered all my questions. I have been with this State Farm office for about 2 to 3 years and have been quite satisfied. Thank you Lorraine and others for your help Al"
We responded:
"Thank you, Al! We’re so glad Lorraine was able to answer all your questions and provide the helpful service you’ve come to expect from our office. We truly appreciate your loyalty over the past few years and look forward to continuing to support your insurance needs! - Nereyda "
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Pauline Phan

September 26, 2025

5  out of  5
rating by Pauline Phan
"Good people, very helpful, thank you!"
We responded:
"Thank you, Pauline! We’re so glad you found our team helpful and truly appreciate your kind words. - Nereyda "
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mohammad saeed

September 26, 2025

1  out of  5
rating by mohammad saeed
"Worse broker of this planet and insurance company to do business with. Don’t believe me try it and u will know it for yourself thank you"
We responded:
"Hi Mohammad, we’re truly sorry to hear about your experience. This isn’t the level of service we aim to provide, and we’d like the chance to better understand what happened and see how we can help. Please reach out to our office directly so we can address your concerns. - Nereyda "
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Josh Dyson

September 26, 2025

5  out of  5
rating by Josh Dyson
"Great place, the staff is friendly and knowledgable about what they are offering, and I didn't have a hard time getting help with my problems."
We responded:
"Thank you, Josh! We’re glad to hear our team was friendly, knowledgeable, and able to make the process smooth for you. We appreciate your kind words! - Nereyda "
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Mehraj Meah

September 26, 2025

5  out of  5
rating by Mehraj Meah
"The staff was all extremely kind and helpful, and they were willing to answer all my questions and handle all my matters professionally. Highly recommend them."
We responded:
"Thank you, Mehraj! We’re so glad our team could provide you with kind, professional support and answer all your questions. We truly appreciate your recommendation! - Nereyda "
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Ryan Barberan

September 26, 2025

5  out of  5
rating by Ryan Barberan
"A great team they have honestly would recommend"
We responded:
"Thank you, Ryan! We’re so glad you’d recommend us and appreciate your kind words about our team! - Nereyda "
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joseph demartino

September 26, 2025

5  out of  5
rating by joseph demartino
"Quick, easy, & friendly. Agent I talked to was great."
We responded:
"Thanks, Joseph! We’re glad the process was quick and easy for you, and that we made it a great experience! - Nereyda "
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Treyvon Lockhart

September 26, 2025

5  out of  5
rating by Treyvon Lockhart
"Staff was actually very helpful and welcoming"
We responded:
"Thank you, Treyvon! We’re happy to hear our staff made you feel welcomed and supported. We appreciate you sharing your experience! - Nereyda"
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Drew

September 26, 2025

5  out of  5
rating by Drew
"Excellent customer service. I've never had problems resolved faster."
We responded:
"Thank you, Drew! We’re so glad we could resolve everything quickly and provide you with excellent service. We appreciate your feedback! - Nereyda "
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Dani Montano

September 26, 2025

5  out of  5
rating by Dani Montano
"They were a big help with all the questions i had. i appreciate them having someone to translate to spanish for my mom to understand. 👍"
We responded:
"Thank you, Dani! We’re so glad our team could assist you and provide Spanish translation to help your mom fully understand everything. We truly appreciate your kind words! - Nereyda "
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Giselle

September 26, 2025

5  out of  5
rating by Giselle
"Amazing service, team goes above and beyond with answering questions and being transparent. You can tell they truly care about their clients."
We responded:
"Thank you, Giselle! We’re so glad you felt the care and transparency our team strives to provide — going above and beyond for our clients is what we’re all about. - Nereyda "
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ToonNick

September 26, 2025

5  out of  5
rating by ToonNick
"Hands down the best service I’ve ever experienced. Everyone at this office is so friendly and professional. The atmosphere is comfortable, and they go out of their way to make you feel at ease."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear our team made you feel comfortable and well taken care of — delivering friendly, professional service is always our goal. - Nereyda "
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Elvin Frias

September 26, 2025

5  out of  5
rating by Elvin Frias
"Spoken with a really good representative about about renters insurance and they gave me a great deal for my townhouse. I appreciate the transparency and the information that they gave me. When i get a car, I'm going to them first."
We responded:
"Elvin, thank you for sharing your experience! We’re so glad our team could provide you with a great renters insurance deal and the transparency you deserve. We’ll be here ready to help when you’re ready for your car insurance too! - Nereyda "
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RandyMayCrazy

September 26, 2025

5  out of  5
rating by RandyMayCrazy
"great team great location!"
We responded:
"Thank you for your kind words! We’re so glad you’re happy with our Staten Island team — we appreciate your support! - Nereyda "
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avelina lorenzo

September 24, 2025

5  out of  5
rating by avelina lorenzo
"Excellent service! The team is professional, responsive, and truly cares about their clients. They sat with me and went through every question thoroughly. Highly recommend!"
We responded:
"Thank you, Avelina! We’re so glad our team could take the time to go through all your questions and provide the professional, caring service you deserve for your life insurance! - Nereyda "
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Kristin beyer

September 19, 2025

5  out of  5
rating by Kristin beyer
"If you haven’t reached out to the State Farm office I suggest that you do LORRAINE has been my agent for many years. She also does a fabulous job. She never makes me wait. Returns calls immediately and has always gotten the job done for me. Even the time is when I’ve made a mistake and she’s had to bail me out The office is a pleasure all of the girls in there are I recently switched our commercial over to them and have had to deal with Olga. She just helped me with the project I had from my job and she was able to recommend someone and worked with them getting us insurance in literally less than 24 hours where has other agents have taken weeks . If you’re looking to switch companies, I highly suggest that you reach out to Loraine and Olga over at State Farm."
We responded:
"Thank you, Kristin! We’re so grateful for your many years of trust and kind words about Lorraine and Olga. It’s wonderful to hear how consistently Lorraine has been there for you and how Olga could step in with fast, effective solutions for your commercial insurance needs. We truly appreciate your recommendation and look forward to continuing to serve you with the same dedication. - Nereyda "
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Juan Lopes

September 17, 2025

5  out of  5
rating by Juan Lopes
"Great service"
We responded:
"Thanks, Juan! We’re thrilled you had a great experience with our team! - Nereyda "
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Ishia B

September 16, 2025

5  out of  5
rating by Ishia B
"I don't know why I never came to this place in the first place but I'm glad I received their letter in the mail. honestly everyone is really nice! Thank you to Lorraine for helping me & hear me yap away lol she is honestly the best & extremely helpful!!"
We responded:
"Thank you, Ishia! We’re so glad you had a great experience and that Lorraine could assist you so effectively. Your kind words mean a lot, and we appreciate your confidence in our team. - Nereyda "
Profile photo of Meidan Kleitman

Meidan Kleitman

September 15, 2025

1  out of  5
rating by Meidan Kleitman
"To Nereyda Perez and her team — this has been by far the worst service I have ever paid for, and unfortunately, I’ve been stuck dealing with it for several years. The experience with your office has been nothing but frustrating, filled with dishonesty, hidden price increases, and constant runaround. The level of unprofessionalism and lack of integrity is staggering. Frankly, you should be ashamed of the way you and your employees represent yourselves, and it’s unacceptable that you carry the State Farm brand while treating clients this way. If anyone wants to hear my full experience, feel free to message me."
We responded:
"Meidan, thank you for taking the time to share your feedback. We sincerely apologize for the frustration and disappointment you’ve experienced with our service. This is certainly not the level of professionalism or integrity we strive to uphold, and we deeply regret that we have fallen short in your case. We would appreciate the opportunity to learn more about your situation and work towards a resolution. Please feel free to contact us directly so we can address your concerns personally and make things right. Thank you again for bringing this to our attention. - Nereyda Perez and Team"
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Gizel Garcia

September 4, 2025

5  out of  5
rating by Gizel Garcia
"It was very easy to set up and the gentleman (Luis Rivera) was a great help thank you so much for helping me get renters insurance at an affordable price. They are very professional, courteous, and helpful They also make it very easy to understand your policy. I recommend it for renters insurance."
We responded:
"Thank you for sharing your experience, Gizel! We’re so glad Luis was able to make the process easy and help you find affordable renters insurance. Your recommendation means a lot, and we appreciate your kind words about our professionalism and service. - Nereyda "
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annemarie santarpia

September 2, 2025

5  out of  5
rating by annemarie santarpia
"Lorraine Taibbi came highly recommended and I certainly agree. Lorraine was helpful in assisting me with me all my homeowner policy needs."
We responded:
"Thank you, Annemarie! We’re so glad Lorraine was able to assist you with all your homeowner policy needs. Your recommendation means so much, and we’ll be sure to share your kind words with her! - Nereyda "
Profile photo of Zaid Al Dhari

Zaid Al Dhari

July 31, 2025

5  out of  5
rating by Zaid Al Dhari
"Thank so much Luis for helping me get my car insured!"
We responded:
"Thank you, Zaid! We’re glad Luis was able to help you get your car insured smoothly. He will really appreciate your kind words! - Nereyda "
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John Andrews

July 15, 2025

5  out of  5
rating by John Andrews
"It goes without saying that we all have problems... I can not be more impressed with the kindness sensitivity of an Entire Staff then that of the crew at Nereyda Perez State Farm . Whether it's on the phone or in person, professionalism and integrity are well covered here. I have been a client over the past 8 years. Throughout the ebbs and flows ,The Team has been there for me. I must especially mention ..Lorraine, Alex, and Olga. I can't explain enough how they all ..have gone above and beyond for me and my family. I highly recommend this office. From the bottom of my heart. Thank you"
We responded:
"Thank you so much for sharing, John! Your kind words truly mean the world to us. We're honored to have served you and your family over the past 8 years, and we’re especially proud that Lorraine, Alex, and Olga have made such a lasting impact. We'll always be here for you—thank you for your trust and heartfelt recommendation! - Nereyda "
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William Sansivero

July 14, 2025

5  out of  5
rating by William Sansivero
"I had an amazing experience working with the staff here at the Nereyda Perez State Farm agency. Alex was a great help setting up my drive safe and save and Lorraine is always a pleasure to work with. I definitely recommend this agency as a great place with a friendly and professional staff to work with!"
We responded:
"Thank you for sharing tour experience, William! We're so glad to hear you had a great experience with Alex and Lorraine. Your recommendation means a lot to our whole team at Nereyda Perez State Farm! - Nereyda"